Texas Capital Bank Client Support will be closed for Presidents Day on Monday, February 19, 2024. We will be back to our normal 8:00 AM to 6:00 PM support hours on Tuesday, February 20, 2024.

An enhancement has been scheduled for Account Opening on Saturday, April 20th, starting at 8:00 AM to approximately 2:00 PM CT. During this time, Account Opening may not be available or may have reduced functionality.

TCB reopens Northwest Houston banking center

Published on Aug 31, 2017

DALLAS, TX, August 31, 2017 — Texas Capital Bank today reopened its Northwest Houston banking center, temporarily shut down by Tropical Storm Harvey, located in the Westway Park complex at 4424 West Sam Houston Parkway North, Suite 170, Houston, Texas 77041. Operations at the Westway banking center have been restored enabling customers to conduct banking transactions, and it will offer extended hours on Saturday, September 2, 2017 from 9 a.m. and 2 p.m. CT.


Texas Capital Bank’s Banking Center at One Riverway, Suite 150, Houston TX, 77056 remains closed until further notice. Reopening the location is a top priority for Texas Capital Bank and the bank anticipates that it will reopen as soon as practically possible.


As an alternative, online banking clients may still access their accounts and conduct routine banking transactions through the online banking portal at Texas Capital Bank’s website. Online banking clients may also access their accounts through Texas Capital Bank’s mobile banking app, which is available on iPhone, iPad and Android mobile devices.


Customers who need additional banking assistance are encouraged to contact Texas Capital Bank’s Client Support team at 800-839-2801 between the hours of 8 a.m. and 6:30 p.m. CT.


Further, Texas Capital Bank operates full-service offices in Austin, Dallas, Fort Worth and San Antonio.

“We commend our employees for continuing to serve our clients remotely during the storm, their eagerness to return to work and for their dedication to helping our customers, their neighbors, during this time of great need,” said Texas Capital Bank President and CEO, Keith Cargill. “While the impact of Tropical Storm Harvey has not yet been fully realized, Texas Capital Bank wants the people of Texas to know that we are committed to being an active participant in helping our colleagues, clients and communities rebuild and prosper.”


The latest information and updates regarding weather-related closings will be posted to the Texas Capital Bank website and to the bank’s Facebook and LinkedIn pages.


PDF Version