Texas Capital Bank Client Support will be closed for Juneteenth National Independence Day on Wednesday, June 19, 2024. We will be back to our normal 8:00 AM to 6:00 PM support hours on Thursday, June 20, 2024.

Texas Capital’s Houston Galleria and Northwest Houston Financial Centers will be closed on Monday, July 8, 2024. If you need assistance, please contact Client Support at 877.839.2265.

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Corporate 214.932.6600

Visit a Branch

Visit one of our locations

Report Card Fraud

Frequently Asked Questions

Visit this page to find answers to some our our most frequently asked questions.

Client Support

Phone: 877.839.2265 
Fax: 877.839.2738
Email: Send a message

Available: 24 hours a day, 7 days a week.

Treasury Solutions Client Support

Phone: 800.839.2801
Email: Send a message

Available: 24 hours a day, 7 days a week.

CreditNow Client Support

Phone: 800.464.7040

Available: Monday through Friday, 8 a.m. to 6 p.m. CST

Credit Card Customer Service

Phone: 800.367.7576

Lost or Stolen ATM / CheckCard

Phone: 877.839.2265, option 1 or 800.554.8969

Fraud Inquiries

Received a suspicious email?

For all questions pertaining to fraud, please use the "Email Us" link above.

Telephone Banking

Phone: 877.839.2265, option 2

You can use our 24-hour telephone banking system to check your account balances, transfer funds
and/or change your ATM/CheckCard PIN.

Bask Bank

For questions about Bask Bank®, please click here

Mailing Address

Mail deposits standard or overnight to:

Texas Capital Bank
Attn: Financial Center
5800 Granite Pkwy, Ste 150
Plano, TX 75024

We may be unable to process your deposit if the check is not endorsed properly, is missing your account number, or is not payable to you. 

Mail correspondence to:

Texas Capital Bank
Attn: Consumer Operations
1001 E. Lookout Dr, Tower A, Ste 700
Richardson, TX 75082

Can't find what you need?

Please contact the appropriate office or banking center.

View a list of locations and hours.