Texas Capital Bank Client Support will be closed for Thanksgiving Day on Thursday, November 28, 2024. We will be back to our normal 8:00 AM to 6:00 PM support hours on Friday, November 29, 2024. 

We will be making updates to our website from 8:00pm - 11:00 pm CST on 12/11. During this time, the website may experience some interruptions of functionality or be unavailable.

Be alert to stimulus scams.

Help protect yourself from stimulus scams.

  1. Never give your Social Security number, bank account information, PayPal account information, email address, passwords, or any other personal identifying information to anyone who claims it is essential to a stimulus program.
  2. Do not click on any links you may receive by email or text relating to the stimulus program, as these are more than likely websites set up by fraudsters attempting to access personal or business information.
  3. Be aware that fraudsters are also spoofing email addresses, posing as U.S. Treasury officials and other government departments, attempting to gain access to information.

By being aware of the increase in fraud attempts by cybercriminals and maintaining vigilance against these types of attacks, you can help better protect yourself and your business from scam.

If you have any further questions or need additional information, we encourage you to visit the Department of Justice website here. You can also contact your Texas Capital Bank Relationship Manager for any additional needs you may have. 

Help protect yourself from COVID-19 scams.

Congress recently passed a COVID-19 relief and stimulus package aimed at easing the economic impact caused by the pandemic. The most recent is the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which includes a provision to send many Americans direct payments.

As such, there is a large increase in fraudsters attempting to exploit this situation, and fraud attempts are occurring across multiple channels—spoofing email addresses, texts, robocalls, and other messaging platforms.

If you are eligible for a stimulus payment, you will receive that money from the IRS either by direct deposit into your bank account (if you have your bank information on file with the agency) or by a check in the mail. The IRS will not call, text, or email you with any questions or requests for your personal information in order for you to receive a payment.

  • Never give your Social Security number, bank account information, PayPal account information, email address, passwords, or any other personal identifying information to anyone who claims it is essential to receive a stimulus check.
  • Do not click on any links you may receive by email or text relating to the stimulus checks, as these are more than likely websites set up by fraudsters attempting to access your personal information. 
  • Fraudsters are also spoofing email addresses, posing as U.S. Treasury officials and other government departments, attempting to gain access to personal information.

During this time, we all have to maintain increased vigilance when providing any personal information to any business or entity.

If you have any further questions or need additional information, we encourage you to visit the Department of Justice website here.